CCN Insurance Services has received the award from the Analysis Institute ServiceValue and the industry experts consulting for its professional service as well as the high quality in customer and claim-related processes for the year 2023.
CCN Insurance Services AG, based in Haar near München, has become one of the ServiceStark / strong services providers for the year 2023 following an award received from ServiceValue, a supervisory service institution. In order to bring more transparency to the diverse and complex market of claims services, ServiceValue and high net worth consulting have been conducting the service rating since 2013. The rating is accompanied by an advisory board consisting of four executives responsible for claims at well-known insurance companies.
Claims expenses represent the largest part of expenditure for insurance companies, which is why the quality of service provided by the service provider in claims settlement as well as the quality of the processes required for this are the most important criteria for insurers. Efficient settlement not only has a positive effect on costs, but in the best case also increases the satisfaction of insurance customers, which in turn can mean an increase in reputation.